Chantelle Thompson
LOCATION: Nottingham
EXPERTISE.
Chantelle Thompson has over 7 years’ experience in leasehold and property management, with particular expertise in service charge recovery and supporting clients across a range of property management matters.
She also has significant experience advising on debt recovery for service charges and ground rents, as well as assisting with property dispute resolution. Her work is focused on helping clients resolve matters efficiently, protect their interests, and manage legal issues arising from leasehold and property portfolios.
WHAT IS IMPORTANT TO YOU ABOUT YOUR WORK?
Chantelle is often the first point of contact for clients, helping them navigate leasehold and property management matters with clear, practical support. She resolves queries, arranges client meetings, identifies client needs, and provides regular reports, ensuring clients feel informed, supported, and confident throughout the legal process.
WHAT DO YOU ENJOY ABOUT BEING A LAWYER?
Chantelle enjoys working closely with clients, taking instructions, supporting the delivery of legal advice, and helping gather the evidence needed to move matters forward. She also values the opportunity to assist with litigation and dispute resolution, helping clients achieve practical outcomes across leasehold and property management matters.
WHAT IS IMPORTANT TO YOU ABOUT YOUR WORK?
Client care and teamwork are central to Chantelle’s approach. She is committed to resolving leasehold and property management matters efficiently, working collaboratively with colleagues and keeping clients informed throughout. For Chantelle, success means achieving the right outcome while ensuring clients feel supported, confident, and well looked after from start to finish.
AND WHEN YOU ARE NOT WORKING?
Chantelle reads, meditates, goes to the gym and swims in her free time.
HOW DO YOU MAKE A DIFFERENCE FOR YOUR CLIENTS?
Chantelle makes a difference for her clients by communicating proactively and building strong working relationships from the outset. Wherever possible, she picks up the phone to resolve leasehold and property management matters quickly and effectively, helping avoid unnecessary delays and keeping matters moving. Her approachable style helps build rapport with clients, ensuring they feel supported, informed, and confident throughout the process.
